At A New Approach, we offer both in-person and telehealth therapy sessions to make accessing care as convenient and comfortable as possible. Telehealth allows you to meet with your therapist securely from the comfort of your home, office, or other private location, while still receiving the same high-quality, personalized care.
Whether you prefer the connection of meeting in person or the flexibility of virtual sessions, our clinicians will work with you to find the option that best fits your needs, schedule, and lifestyle. Many clients choose to participate entirely through telehealth, while others appreciate the ability to alternate between virtual and in-person appointments when appropriate.
Our secure telehealth platform is HIPAA-compliant, easy to use, and available to clients located anywhere in Massachusetts at the time of their session.
This is how it works:
- Approximately 10 minutes before your appointment, you'll receive an email appointment reminder.
- Click the unique link embedded in the reminder. Your video call screen will now open in a new tab. When you are ready, click Join Video Call. It's that simple!
- If you wish to use your cell phone, it is easiest if you download Telehealth by SimplePractice (for iOS or Android) in the app store.
We want this to go as smoothly as possible for our clients, and sessions be as beneficial (or even more!) as in-person sessions.
Tips for client success:
- Identify a suitable room that is quiet, private, and free of distractions.
- To keep background noise to a minimum, make sure to close any doors, shut windows, turn off the television, and keep loud pets in another room if possible. Consider hanging a “Do Not Disturb” sign on the door to avoid interruptions.
- Feel confident that our session is HIPAA compliant, private and confidential. None of our appointments will ever be recorded or stored.